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Frequently asked questions

Everything store owners ask before they start. Can’t find your answer? Email hello@edeclub.com.

Getting started

What do I need to start?

A smartphone with a camera and an internet connection. StockKaki runs in your phone’s browser, so there is nothing to install and no scanner or terminal to buy.

Which phones does it work on?

Any recent iPhone or Android phone with a camera and an up-to-date browser. Add StockKaki to your home screen and it opens like an app.

Do I have to count my whole shop on day one?

No. Start with the shelf that sells the most. Scan each product once and type how many are there. Add the rest of the shop over the following days.

Does it replace my cash register?

No. Keep taking payment the way you do today. StockKaki tracks what leaves the shelf, so you scan the item as you sell it.

Can my staff use it?

On Basic, the shop has one login. Premium gives each staff member their own login, so you can see who sold or received what.

How long does setup take?

Creating your shop takes a few minutes. Adding products is done shelf by shelf, at your own pace.

Scanning and cartons

Do I need to buy a scanner?

No. Your phone camera reads the barcode. If you receive big deliveries, a Bluetooth barcode scanner also works: it types the barcode for you, like a keyboard.

How does carton scan work?

Most outer cartons have their own barcode, different from the one on each item. The first time you scan a carton, link it to the product and set how many units it holds. After that, one scan adds the whole carton.

What about mixed cartons?

Carton scan is for cartons that hold one product. For a carton with different items, scan the items one by one.

What if a product has no barcode?

Search for it by name and tap it. It works the same as a scan.

What if I scan the wrong thing?

Every entry can be undone from the same screen, straight away.

Does it work without internet?

[Confirm offline behaviour before launch.]

Your data and privacy

Can other shops see my sales?

No. Your sales and stock are visible only to you and the staff you give a login to.

What are area insights, and is my data shared?

Area insights show what is selling well nearby and how your prices compare with the area average. They use grouped figures only, never a shop’s name, and only when at least 5 shops in the area take part. You choose whether your shop’s data is included, and only shops that share can see the insights.

What happens if I lose my phone?

Your data is stored online, not on the phone. Sign in on another phone with your mobile number and PIN and carry on.

Can I get my data out?

Premium includes an Excel export at any time. On Basic, email us and we will send you a copy.

Who runs StockKaki?

StockKaki is made by EDE Club, a Singapore household essentials membership. EDE Club buys from physical stores, so we built the tool we wished every store had.

Plans and billing

Is Basic really free?

Yes. No time limit and no credit card needed. Upgrade only if you want reports, smart reorders or area insights.

What do I get with Premium?

Reports with best and slow sellers, smart reorder quantities, WhatsApp and email alerts with a daily summary, area insights, expiry tracking, staff logins, multiple outlets and full history.

How does the S$1.99 launch offer work?

Shops that upgrade during launch pay S$1.99 a month for their first 12 months. After that, Premium is S$9.90 a month or S$99 a year.

How do I pay?

By PayNow or card.

Can I cancel Premium?

Yes, anytime. There is no contract. Your shop moves back to Basic and keeps its products and stock.

Still have a question?

Email hello@edeclub.com and we will get back to you.

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